Comments (1)

By admin, April 14, 2010 11:52 am

‪‪
‪Effective March 31, 2010, U-verse TV Members subscribing to the $10.00 per month HD Technology fee or U450, which includes HD, will begin receiving U-verse TV Multiview in HD. AT&T U-verse TV Multiview allows Members to watch multiple channels with similar content at once. With HD Multiview, Members can view HD channel content in Multiview and then exit to the HD channel directly. When Members set a recording from within the Multiview option, it will record the HD channel. In addition, the display on the HD Multiview will fill the screen without the Member having to stretch or reset their aspect ratio or zoom.‬
‪ ‬

Comments (1)

By admin, April 11, 2010 8:12 am

Why the Motorola Backflip sales are low is because the device is a little complicated to understand. This is the first Android operating system device for AT&T and soon to come an HTC and Dell version. Android is Google’s operating system for mobile devices. The Backflip is Motorola Smartphone using Android.

First the Backflip screen is sometimes cluttered with applications and most users do not know how to clean it up to their liking. Second the form factor of having the keyboard on the outside when the device is closed confuses most people. They are not used to seeing the keyboard exposed when the device is closed. Third navigating through its menus is not the easiest, I was confused when trying to use the GPS. I would have thought the Google maps would be the default GPS but the first two GPS applications I saw was AT&T maps and the AT&T Telenav. I am not sure about the first but AT&T Telenav cost $10 a month. It gives you one month free to try it then you must cancel. A lot of customer get this service added by accident.

The keyboard is too flat, the letters should be raised a little. It is hard to do one handed texts or emails. The battery life is terrible, I can’t go a full day. I miss a lot of calls because of reception issues, when sitting next to the Backflip and call it from my Blackberry a lot of times it goes to voicemail.
I tried sending a ringtone by MMS and the Backflip can play the song but I can not save as a ringtone.
(I found a free ringtone application Secret Garden for Android)
My experience with this smartphone is both good and bad. Let me explain how I got a free Motorola Backflip for myself.

AT&T and Motorola had a sales contest for the first few weeks after the launch of the Motorola Backflip. AT&T had this contest in a few markets mine being South Florida. We had to complete two online trainings on the Backflip and submit our sales on a Challenge Rewards website. The contest would give the top sellers in that market a free Motorola Backflip for the most sales entered that week. It was a four week contest and every week you would enter your sales and about 4-5 Backflips were giving out per region. I won my Motorola Backflip in the second week of the contest. I ONLY SOLD ONE! That’s was pathetic for South Florida one of the largest markets for cell phones.

We are now selling a little more and I mean a little and a lot of them come back with the customer complaining that’s its too complicated. Luckily I have not had any returns from my customers yet since I was able to show them how to use the phone a little better.

I am still learning the Backflip but so far I realized the voice dialing sucks, the screen sometimes jumps into a menu by accident and Bluetooth pairing with my Blackberry stereo gateway is very difficult. It could be me but if its hard for me an experience cell phone user the average user would be frustrated.

this is a display we got from Motorola

Comments (1)

By admin, April 4, 2010 7:03 pm

What is a Wireless Internet Card?

Wireless internet cards – also called laptop cards, wireless modems and PC cards – are devices that attach to your computer to give you access to the internet over a wireless carrier’s cellular network. Most wireless internet cards now support 3G data speeds, and are convenient if you want to access the internet wirelessly anywhere, anytime, without a Wi-Fi hotspot or a wired connection.

My laptop has Wi-Fi. Do I need a laptop card?

No, but a wireless internet card and data plan from your wireless carrier will let you access the internet at high speeds from anywhere in the country where your carrier provides coverage – indoors, outdoors, or even on the road. With Wi-Fi you need to be within range of a Wi-Fi hot spot (usually 20-30 feet) to get connectivity to the internet.

How much does this kind of connection cost per month?

To use a wireless internet card, you will need a data plan subscription from a wireless carrier. Most carriers’ standard data plan offers 5 GB (or gigabytes) of data use per month for about $60 per month. This information is intended as a guide and actual usage and rates may vary.

So the standard data plan includes up to 5 GB of data – how much is that?

5 GB is the equivalent of 5,120 MB (or megabytes) of data. Using general assumptions, 5 GB per month lets you send or receive 150,000 emails with no attachments or 50,000 emails with a five page Microsoft Word document attached to each. Surfing the internet, you could visit 30,000 typical web pages per month if you aren’t downloading files. A song download is about 1 MB per song (or 5,000 songs per month). Short internet video clips are about 3 MB, but downloading a 2-hour movie will use about 1.5 GB (that’s only 3 movies per month). We recommend downloading large files when you are connected to the Internet via Wi-Fi or Ethernet, which doesn’t use your 3G data allowance at all. In short, 5 GB is a lot of data for most users. This information is intended as a guide and actual usage and rates may vary.

Can I share my card between multiple laptops?

Your data service will only work with your wireless internet card. You can easily move your card from one computer to another, but it can only be plugged into one computer at a time. Multiple computers can access the internet through a single laptop card if the card is used to power a 3G Wi-Fi router, provided that all PCs are in range of the router’s hot spot. Another alternative is a MiFi, now available with certain carriers. A MiFi has a built-in wireless internet card and allows up to 5 devices to connect simultaneously to the internet via Wi-Fi. Think of it as a mobile hotspot you can control.

Do wireless internet cards work on Macs as well as PCs?

Yes. Most of our wireless internet cards work on both Macs and PCs. Just make sure to choose a card that’s compatible with your laptop.

How do I know which wireless internet card to choose?

Wireless internet cards are distinguished by how they connect to your computer. Some connect via USB, and this may be the best option for you if you are unsure what type of card is compatible with your laptop. Also, there are several 2-in-1 cards available now that come with an Express-to-PCMCIA adaptor, thus allowing the card to be used in either an Express slot or a PCMCIA slot.

Wireless data cards, MiFi and more information on remote access to the internet.

Comments (1)

By admin, April 3, 2010 3:15 pm

We were discussing important points to go over with a customer before activating U-Verse VOIP. When you are activating U-Verse voip please make sure that the customer doesn’t have ringmaster service if they do please advise the customer that this service must be disconnected and they will lose the ringmaster number, U-Verse is not compatible with ringmaster if this service is not disconnected the customers voip order will not go through! Also advise the customer that voip is a digital service if a customer has a fax that is not digital it will not work and they will need to purchase a new digital fax. Please also explain that voip is not like a regular line that if they loose power the voip has a only a 2 hour battery back up and after that they will not have a home phone. Many customers do not know what voip is a digital service (Voice over internet protocol).

Comments (0)

By admin, April 3, 2010 3:00 pm

This is a post using the word press application downloaded from the Android market place. The mobile device I am using to write this post is the Motorola Backflip.
The Wordpress application has a few less features on it than the Blackberry version but it also has some different features like this linking ability [Free Motorola Backflip]
I can bold text italicized and

b quote (put things here)

.
Pictures can be added to the post as you can see with my self portrait. It does not have video uploading capabilities but the Wordpress application on my Blackberry say it has video uploading feature that I have not gotten it to work yet.

Comments (0)

By admin, March 27, 2010 7:19 am

AT&T has a new package for texting when roaming overseas. The package cost $10 and gives you 50 free out going messages. That breaks it down to $.20 a message and anything over the 50 included in that package is $.40.

The incoming text that you receive when roaming internationally is bill at your current home package. That means if you have unlimited text you can receive unlimited text when roaming internationally. If you have the $5 200 message package at home then that 200 would apply for your incoming texts when roaming internationally.

This was great news for international travelers because without the $10 roaming text package you will be billed $.50 for each outgoing text and $1.30 for each MMS (pictures, video) messages.

For more information on this and any other of the roaming packages call AT&T international department @ 877-707-9208

Comments (0)

By admin, March 3, 2010 2:05 pm

T-Mobile is scheduled to launch the Nokia 5230 Nuron on March 17, 2010. The Nokia 5230 Nuron is a stylish and affordable 3G touch screen phone that keeps customers connected and entertained with access to downloadable music, games, apps and more through the Nokia Ovi Store.

Comments (0)

By admin, February 26, 2010 3:49 pm

Last year the wireless industry posted some mixed numbers. AT&T the second largest wireless provider end the year with the most new additions and the number one provider in size Verizon wireless came in a close second in new subscribers in the last quarter of 2009.

Fourth quater numbers 2009

Comments (0)

By admin, February 22, 2010 10:11 am

On February 16, 2010, Research In Motion (RIM) announced a new service called BlackBerry Enterprise Server Express, or “BES Express,” which allows customers on personal BlackBerry Internet Service (BIS) rate plans access to their corporate e-mail (behind the corporate firewall) provided their company enables the service by deploying the BES Express Server.

BES Express is scheduled for release March 1, 2010. RIM will distribute BES Express directly from www.blackberry.com. BES Express Server Software must be installed by the business for the service to work.Key Points:• BES Express does not offer all the features and functionality of a full BES.•

There is no charge to companies for BES Express Software, or for the Client Access Licenses (CALs) required to access it. • A customer must install and maintain the server, and provide IT support for the overall solution.

Comments (0)

By admin, February 21, 2010 2:01 pm

Yesterday I changed my Sprint wireless phone number. I had a Dade County Florida number with a 305975xxxx and wanted a Broward County cell number.

I could have called Sprint and ask them for a number change since I now reside in Broward County and opened my account years ago in Dade County. They would have done a number change with no cost because of the new location I live in but I wanted a cool number and decide to find the number first. Sprint would not have giving me a choice of numbers to pick from free and the choices would not be as good as I could find myself.

So I activated a at&t prepaid account. The new account allowed me to pick from a list of phone numbers. I found a few good phone numbers like 954xxx9999, 954xxx1234 and 954xx55555. The number with the 5s has 6 5s in the number so that is the one I picked to activate. It did not matter what prepaid plan to pick, I would never use this number on at&t. I did not even have to put money into the prepaid account.

I called Sprint after I got the number and told them what I wanted to do. I wanted to replace the existing 305 # with the new 954 # that I have on at&t. The representative at first said I could not do this because I would need to open a new Sprint account. I asked her to check and after being on hold she proceed to try and help me port the number but said she was having trouble so I got transferred to the department that does the porting of phone numbers for Sprint.

The new Sprint representative asked me the normal questions what number I am porting, account number and any password. The representative did the port and then told me the phone would work for voice calls in 10 minutes and for data in 30 minutes. I waited an hour and tried to make a call out from my Sprint phone with the new cool number but the call did not go through a message said that this call is not authorized. I then realized that the new number had to be programmed into the phone. The representative who help me port the number should have helped me do that. Now I had to call customer service again to program the number into the phone.

The second call to Sprint was different it seemed to have been routed to India or some overseas call center. The new representative was very polite more so than the previous reps. I explained what I did and that I needed programing of the number and he understood. It took him and I about 3 minutes to program the number into my Sprint phone which by the way is a LG Rumor. After the programing was done the rep asked me if I was happy with his service. I said “yes”. He then told me that I would receive a survey about our interaction. He said that he hopes and preys that I would give him high marks and asked me if I would give him high marks. I obsessively said “yes” to him, I was not going to say “your accent sucks and I could not understand you” but that’s a joke he was good and helpful, I just thought it was strange how he asked me.

This whole number changed could have been done on one call using less resources and time by Sprint and by me. The new number was worth the little hassle for me. 954-xx5-5555

My Sprint Plan is grandfathered $15 month 1500 minutes, first incoming minute free, unlimited text, unlimited data and voice dialing.